ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Written by Afsa Ashraf

Content Writer

ServiceNow Tokyo Makes Work Easier, Faster, and More Effective

ServiceNow Tokyo is a new release of the ServiceNow platform. It's designed to help you get things done faster and easier, so you can spend more time on the things that matter the most.

ServiceNow Tokyo's capabilities include:

  • Easy adoption through a modern platform with new capabilities like mobile app support, cloud-based data management, and security features that are built into every aspect of your workday (not just in-house).
  • Access to best practices from other companies who have adopted ServiceNow as their core enterprise resource planning (ERP) system.

ServiceNow release of Tokyo is a cloud-based enterprise service management (ESM) platform that delivers more value, faster. It helps you perform better through the convergence of cloud-enabled mobility and enterprise collaboration. With ServiceNow Tokyo, businesses gain access to new features that can streamline business management processes, simplify workflows and deliver real-time information on customer issues. You can use the new interface to get things done faster. The new user experience is designed for simplicity and ease of use. It’s easier to get your work done—and even better than before.

Resources at Your Fingertips, 24x7

The ServiceNow Tokyo release provides you with access to the following resources:

  • 24x7 access to ServiceNow from your computer, tablet, or smartphone.
  • Access to the mobile app for Android and iOS devices. You can use this app to remotely access your company’s ServiceNow instance on any device that has internet connectivity, for example, at home or work! You can also use it as an efficient way of accessing certain features of ServiceNow that aren't available at all times (eg: reporting) but are useful when needed most (eg: managing sales orders).
  • Web browser-based viewing of documents stored in your instance (if enabled).

More Robust Mobile Capabilities

The Tokyo release Now Platform features new mobile capabilities, such as the ability to send SMS from Outlook or Dynamics 365 and share documents with OneDrive for Business. These features are now available in the iOS app, Android app, and Microsoft Store. You can also use the new tools to access your work on any device including computers or tablets when connected via the web, no matter where you are!

Key Features of ServiceNow Tokyo Release

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Flow Integration to Table Builder

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

App Engine Management Center

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Integration Hub improvements

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Formula Builder

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Debug Dashboard

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Flow designers’ updates

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Multi-Lingual Notification Support

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Admin center

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Cloud Test Runner

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Guided Setup

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Condition Builder

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Automation Center

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Adaptive Auth enhancements for Mobile users

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

PAD (Process Automation Designer)

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Mobile Card builder

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

Template Sharing

Mission Critical Data Where and When You Need It

ServiceNow's mission-critical data solution provides the following:

  • Use of the service: The customer's business processes can be accessed and managed through a single, unified user interface that's easy to use, intuitive and flexible.
  • How it is used: Anytime you need access to your applications, services, or data or want to perform any other function relevant to your enterprise, you'll find an integrated approach that allows you to do so quickly and easily while protecting sensitive information at all times.

Smart Features to Enhance Enterprise Security and Compliance

We're excited to announce new features to enhance your security and compliance needs. These enhancements are more secure, compliant and easier to use with ServiceNow.

Compliance

The new compliance dashboard helps you manage all aspects of the certification process with one centralized platform. You can see where your organization stands in relation to the requirements set by regulators; this includes reporting on any potential risks or deficiencies as well as key performance indicators (KPIs) that measure progress towards compliance goals. This information helps ensure that everyone working within an organization understands how they should be following regulations while also making sure they understand what those regulations are and why they matter so much when it comes down to doing business in today's world - which means no more confusing questions about whether something is legal or not!

Delivering More Value, Faster

ServiceNow Tokyo is an agile application development solution that enables you to deliver more value faster than ever before. The cloud-based platform lets you capture customer data in real time using SMS or email notifications allowing your business customers to interact with your brand 24/7 without having to wait for phone calls or emails from support staff at headquarters. With this release, you'll be able to transform your business processes into digital experiences that empower employees to perform better at work while also streamlining processes and processes so they're measurable and repeatable.

ServiceNow Tokyo Release: The Smart Way to Get Things Done Faster

How Royal Cyber Can Assist?

Royal Cyber is a ServiceNow Premier Partner and professional services firm that provides tailored solutions and professional services for ServiceNow implementations, integrations, managed support services, application development, and training. ServiceNow releases major platforms twice a year. If you’re ready to upgrade, would like to learn more about the ServiceNow Tokyo release, or are looking for a partner who can get you the most out of the Now Platform, reach out to us at info@royalcyber.com or visit www.royalcyber.com.

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