Salesforce
B2B & B2C Storefront Implementation

Salesforce commerce solutions help provide your customers with innovative and personalized shopping experiences across all channels – mobile, social media, or offline at a store location.

Salesforce B2B Commerce

Easy configurational changes to the storefront without any programming knowledge
Automation of company-based processes, thanks to Process Builder
Authenticated sites (logins for each visitor)
Shopping carts that can contain hundreds of items per order
Two-click reorders to make sizeable, frequent orders fast and easy
Custom storefront themes for a distinctive look and feel for each account

Specific product catalogs by account for a selected subset of products
Contract pricing based on account or customer segment
Complex shipping functionality providing options for multiple delivery dates and locations
Various payment types like credit card, purchase order, and ACH
Covering special requirements of business customers, e.g. order division or the depiction of complicated pricing models
Using unified data from the e-commerce and CRM system, employees get a 360-degree view of each customer’s interaction with your brand
Consistent brand experience and personalized content for the customers thanks to the native integration of additional Salesforce solutions

Exceptional B2B eCommerce experiences powered by the world’s #1 CRM

Complete B2B commerce, powered by AI

Access sophisticated features including account hierarchies, complex, custom catalogs

Proven success with an Ecosystem

Launch faster with an ecosystem of partners, on the world’s #1 trusted cloud platform

Connected to the world's #1 CRM

Seamless experience across sales, service and marketing

Salesforce B2C Commerce

Integration of multiple channels such as apps, social media and offline store
Previewing personalized content makes campaign planning easier for the marketing staff
Seamless brand experience for the customers with native integration of Salesforce tools for marketing automation and CRM
Shop and CRM data combined on one platform provide employees with a 360-degree view of the customer

High user-friendliness for back-end users, thanks to ready-made functions even for employees without programming knowledge
Salesforce Einstein learns based on past user behavior and delivers customized product recommendations for each customer
Salesforce B2C Commerce solution comes embedded with Einstein which uses AI to help create a smarter and faster path to purchase
B2C Commerce plays an immense role worldwide. More than 3,000 websites in more than 50 countries get their sales power through Salesforce Commerce Cloud. In 2017, 540 million unique shoppers bought online using a Commerce Cloud–powered website, and online sales through Commerce Cloud equaled US$21 billion.

Complete B2C Commerce Platform

AI-powered commerce

Personalize shopper experiences and merchant insights

Comprehensive digital commerce

Manage search, merchandising, and multi-site management with ease

Powerful commerce platform

Go live fast with clicks to code and extend commerce everywhere with robust APIs

Robust Partner Ecosystem

Customize with >205 certified partner integrations

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