CASE STUDY
Leading Insurer Automates Provisioning with ServiceNow
Industry | Insurance
Technology | ServiceNow
Location | USA
The client is a for-profit American health insurance company based in Louisville, Kentucky. Client was utilizing a home-grown on-premises application to provide the business service as part of the data security and virtualization. The challenge was to marry the in-house application capability to ServiceNow and streamline the business operation.
Industry | Insurance
Technology | ServiceNow
Location | USA
The client is a for-profit American health insurance company based in Louisville, Kentucky. Client was utilizing a home-grown on-premises application to provide the business service as part of the data security and virtualization. The challenge was to marry the in-house application capability to ServiceNow and streamline the business operation.
Challenges
How We Did It
Key Outcomes
Automated
Provisioning of the records via SNOW
Realtime
Process resume
99% Success Rate
Pre-validation eliminates reducing the processing error
100 % compliance
Individual approval and necessary clearance is taken before provisioning the request
As we examined the problem together with Royal Cyber team, they emerged with a well thought out robust solution built on ServiceNow without any issues or interruptions. – IT Head, Managed Services
30%
Savings in Manual Effort
Audience
Case Study
Learn How this Leading Insurer Automates Provisioning with 100% Compliance using ServiceNow.
