Industry

Manufacturing

Technology

commercetools

Location

Australia

About the Client

The company is an Australian brand of home and kitchen appliances. It was founded in 1932 and currently operates in more than 70 countries worldwide. It has its headquarters in Alexandria, Sydney, Australia, and is best known for its range of home appliances, specifically blenders, coffee machines, toasters, kettles, microwaves, and toaster ovens. In 2016, the brand launched “Creatista” coffee machines for Nespresso and distributed other Nespresso products in Australia, Canada, New Zealand, and the USA, including Inissia, Vertuo, and Citiz series of machines.

Business Challenges

Expansion to new product lines and distribution channels augmented the complexity of tax calculations
Omnichannel strategy complicated tax calculations as the company grew
Involved manual work in managing tax-related processes

Business Solution

Integrated commercetools with Avalara
Applied tax rules and rates to every line item when a transaction occurs
Delivered tax calculations based on the latest rules and rates in the tax engine
Provided a highly scalable solution to securely collect, store, and manage tax documents
Used tax returns and remit payments across multiple jurisdictions in every filing cycle

Key Outcomes

Eliminated

The need for a full-time Tax Accountant

Streamlined

Tax Calculations

Enabled

Aggressive Growth Plans

Boosted

Tax Compliance Confidence

Reduced

Complexity

Related Case Study & White Paper

Case Study
commercetools Case Study
Whitepaper
commercetools Whitepaper
Case Study
commercetools Case Study

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