Industry
Manufacturing
Solution
Salesforce
Location
USA
About the Client
Headquartered in Norwalk, Connecticut, the client is a leading American instrumentation engineering company. With over 60 years of experience in the industry, the company is a trusted name in the field of highly engineered process measurement and control solutions for different industries. As a customer-centric business, they are committed to providing exceptional service and support to clients, making them a preferred choice for advanced and innovative solutions for process control needs.
Business Challenges
Business Solution
Key Outcomes
Prompt
Error identification and resolution
Quick
Response delivery to waiting customers
Reduced
Caseloads for agents
Automatic
Deletion of unused cart data