CASE STUDY
Crafting an Order Management System for a Leading American EdTech Firm
SAP Gold Partner

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About The Client

The client is an American EdTech firm, the world’s largest retail bookseller and a leading retailer of content, digital media, and educational products. It is a Fortune 1000 company with around 585 operating retail stores, the largest number of retail outlets in the United States.
Industry | Education
Solutions | SAP Commerce Cloud, IBM Sterling, OMS
Location | USA

Business Challenges

Business Solutions

Key Outcomes

Monitored and Dispatched Due Date Reminders
Imposed Charges for Late Check-ins
Managed Replacement Fees
Waived Check-in Fees

Related Case Study

Crafting an Order Management System for a Leading American EdTech Firm


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