CASE STUDY

Delivering Seamless Customer Journey for a Leading Manufacturer with MuleSoft


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Industry | Manufacturing
Technology | MuleSoft
Location | USA

The client is a leading manufacturer of technology products. The client wanted to build a seamless customer experience and wanted to connect back-end systems together for better data insights. All the files were managed and processed manually, and the client was facing some challenges to take quick decisions that were business critical.

Industry | Manufacturing
Technology | MuleSoft
Location | USA

The client is a leading manufacturer of technology products. The client wanted to build a seamless customer experience and wanted to connect back-end systems together for better data insights. All the files were managed and processed manually, and the client was facing some challenges to take quick decisions that were business critical.


By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.




Challenges

Disparate systems

Lack of consuming different file formats

Lack of Insights for better decisioning

Manually process

How We Did It

Replaced the existing monolithic architecture
Integrated with back-end systems
Positioned Monitor Pro for better Insights
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Key Outcomes

60%

Increase in ROI

60%

Increase in Better Decision Making

40%

Decrease in Duplicate & Incorrect Entries

80%

Increase in Order Visibility

Client Director

Project Manager

API Management

I would like to appreciate for the outstanding efforts Royal Cyber team has done on the success of our plans without any issues or interruptions.

60%

Increase in Better Decision Making

Audience

  • Executives, CTOs, Director

  • IT Consultants

  • Business Analysts

  • Project Managers

  • IT Project Coordinators

  • Architects and Specialists

Case Study

Discover How this Manufacturer Delivered a Seamless Customer Journey using MuleSoft & Monitor Pro.

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