Industry

Industrial Distributor

Solution

IT Managed Services

Location

USA & Canada

About the Client

The client is a leading wholesale distribution company serving customers and communities across multi-family, institutional, hospitality, trade, government housing, healthcare, education, and building services, through an expansive network of 100+ distribution centers across the United States of America and Canada. They aimed to overcome network & security issues and maximize the ROI of its NOC and SOC investment by improving network operations & security.

Business Challenges

Complex IT environment and operational challenges
Head Office & Multi-Location of IT infrastructure
Application software installation, troubleshooting, and updating
IT Security policy deployment
Compliance of IT infrastructure with SLAs

Business Solution

Assessed the network & security
Offered endpoint security support
Managed IT infrastructure and equipment
Updated, diagnosed, and installed software on systems
Data backup to ensure availability on network

Key Outcomes

Increased

Return on Investment (ROI)

Improved

Performance & Scalability

Reduced

Downtime

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