CASE STUDY

Migrating to HCL Commerce V9 with CI/CD Capabilities for Australia's Largest Office Products Group


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Industry | Business Supplies and Equipment
Technology | HCL Commerce
Location | Australia

The client operates an extensive network of independent business supply stores in Australia and New Zealand across 200 locations. Its business model is based on extended B2B websites while some of their stores also use B2C parallel to B2B.

The client was looking to upgrade its outdated version of HCL Commerce to enhance its eCommerce platform that faced significant downtime, lack of code synchronization, and deployment issues. To provide satisfied customer experiences, the client teamed up with Royal Cyber to upgrade its existing version of the platform. We helped them migrate to HCL Commerce V9 and deploy advanced features to reduce the downtime and improve the site performance.

Industry | Business Supplies and Equipment
Technology | HCL Commerce
Location | Australia

The client operates an extensive network of independent business supply stores in Australia and New Zealand across 200 locations. Its business model is based on extended B2B websites while some of their stores also use B2C parallel to B2B.

The client was looking to upgrade its outdated version of HCL Commerce to enhance its eCommerce platform that faced significant downtime, lack of code synchronization, and deployment issues. To provide satisfied customer experiences, the client teamed up with Royal Cyber to upgrade its existing version of the platform. We helped them migrate to HCL Commerce V9 and deploy advanced features to reduce the downtime and improve the site performance.


By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.




Challenges

Frequent Downtime
Slow Backend Processing
Complex User Interface
Poor Response Time

How We Did It

Migrated to HCL Commerce V9 supported by CI/CD
Implemented the Existing Brands to Aurora B2B
Removed Backend Processing
Moved the Existing Platform to AWS
Integrated Elements from ERPs of the Client and Dealers
Created a fresh GIT Repository
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Key Outcomes

Capability

CI/CD using HCL Commerce V9 Docker

Reduced

Time to market products and launch new stores

Integration

With multiple management, CRM, and monitoring solutions through Middleware technologies

Client Director

Project Manager

Royal Cyber enhanced our eCommerce platform and helped us excel online. We now deliver satisfying customer experiences with a rich range of out-of-the-box capabilities. We look forward to working with the team in the near future

45%

Reduction in Downtime

Audience

  • Executives, CTOs, Director

  • IT Consultants

  • Business Analysts

  • Project Managers

  • IT Project Coordinators

  • Architects and Specialists

Case Study

Improving Site Performance with HCL Commerce V9 for Australia's Largest Office Products Group

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