About the Client
Bramble Berry is a beauty products company headquartered in Pennsylvania, United States. It brings together the best creative inspiration, expert guidance, and high-quality handcraft supplies, all in one place – so that customers can spend time making and sharing the things they love.
The client wanted to create a loyalty-driven program to promote valuable customer behaviors, strengthen the customer-brand relationship, and accelerate business growth by maximizing customer lifetime value using automation workflows.
Business Challenges
Business Solution
Key Outcomes
20%
Higher Average Order Value for Loyalty Customers
12%
Increase in Customer Lifetime Value
Acquired
New Subscribers through Referral Programs
40%
Growth in Purchase Frequency from Loyalty Members
Enhanced
ROI
Our Customers Enjoy Our Process
Royal Cyber is a partner in the truest sense. They provide support quickly and work to explain unknowns in a truly remarkable way.
Project Manager