CASE STUDY

Brightcove Integration with Salesforce Commerce Cloud


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Technology | Salesforce Commerce Cloud
Industry |Internet
Location | USA

Brightcove, headquartered in Boston, Massachusetts, is a leading provider of cloud solutions, which delivers and monetizes videos. It is named as one of the top two U.S. video platform vendors, the company has a video hosting platform and online video player solution where the customers can host their videos. The client was looking for a Salesforce Commerce Cloud Consulting & Link partner to develop a cartridge that would connect Brightcove’s Online Video Hosting platform with Salesforce Commerce Cloud.

Royal Cyber partnered with Brightcove and developed a custom cartridge that allows merchandisers, business managers and marketing teams to use all its features i.e., Adding and Uploading Videos to Brightcove Online Video Platform, Assign Videos to Products & Categories etc., from within the Salesforce Commerce Cloud Business Manager. This cartridge is easily downloadable, installable and available for Salesforce Commerce Cloud SFRA (Storefront Reference Architecture) & SGJC (SiteGenesis JavaScript Controllers) versions.

Technology | Salesforce Commerce Cloud
Industry |Internet
Location | USA

Brightcove, headquartered in Boston, Massachusetts, is a leading provider of cloud solutions, which delivers and monetizes videos. It is named as one of the top two U.S. video platform vendors, the company has a video hosting platform and online video player solution where the customers can host their videos. The client was looking for a Salesforce Commerce Cloud Consulting & Link partner to develop a cartridge that would connect Brightcove’s Online Video Hosting platform with Salesforce Commerce Cloud.

Royal Cyber partnered with Brightcove and developed a custom cartridge that allows merchandisers, business managers and marketing teams to use all its features i.e., Adding and Uploading Videos to Brightcove Online Video Platform, Assign Videos to Products & Categories etc., from within the Salesforce Commerce Cloud Business Manager. This cartridge is easily downloadable, installable and available for Salesforce Commerce Cloud SFRA (Storefront Reference Architecture) & SGJC (SiteGenesis JavaScript Controllers) versions.


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Challenges

Increased manual efforts to add and upload videos to products and categories
Rendering videos on different positions of the pages proved to be a challenging task
Adding videos in multiple locales was a huge challenge.
Additional custom coding was required to assign videos based on their locales
Inefficient and re-working of code required to enhance the solution with new features

Highlights

Allow rendering of client product videos without hosting them on SFCC
Add, upload, assign and embed videos with just clicks and without any code interference
New customers can start using the cartridge within hours
Used OOTB SFCC Business Manager to work with all features of the cartridge
Configure the position and placement of the rendered videos on the page using the configuration panel created within SFCC Business Manager.
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Key Outcomes

Management

of videos within the platform

Enabled

An expansion of customer reach

Easily Scalable

with capacity to expand and enhance videos

Erik Ducker

Erik Ducker

Product Director at Brightcove

We’ve been working with the Royal Cyber team for the last few years, and it’s been great to be able to leverage their resources across the globe to really deliver awesome e-commerce integrations with our Brightcove platform.

Enabled

Customer Reach Expansion

Audience

  • Executives, CTOs, Director

  • IT Consultants

  • Business Analysts

  • Project Managers

  • IT Project Coordinators

  • Architects and Specialists

Case Study

Creating a custom cartridge for Brightcove’s integration with Salesforce Commerce Cloud

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