CASE STUDY

ServiceNow CMDB Maintenance for Leading Hospitality Chain

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About The Client

The client is a renowned restaurant chain with locations across the United States and faced challenges managing its IT infrastructure effectively. With a complex environment and diverse data sources, they struggled to maintain accurate and reliable data in their ServiceNow CMDB leading to operational inefficiencies and governance issues.

Industry | Hospitality

Solutions | ServiceNow

Location | USA

Business Challenges

Business Solutions

ServiceNow CMDB Maintenance

Key Outcomes

Faster Diagnosis & Troubleshooting for Service Outages

Efficient Asset Tracking & Inventory Management
Better Tracking of IT Hardware Expenditures

Related Case Study

ServiceNow CMDB Maintenance for Leading Hospitality Chain


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