CASE STUDY


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About The Client

Established in 1981 to provide catering services to the Kingdom’s flag carrier Saudia, the client has diversified into a broad enterprise offering a full suite of food and beverage, retail, hospitality, and support services to local and international clients. They are a leading service provider for various luxurious brands to elite customers in and around the Middle East region through their online platform, developed on SAP Commerce Cloud.

Industry | Aviation & Retail

Solutions | SAP Commerce

Location | Saudi Arabia

Business Challenges

  • Usage of an outdated Hybris 1905 version of SAP Hybris Commerce
  • Lacked advanced enhancements such as Promotions and Rule Engine, Backoffice, and Search
  • Incapability to integrate with the latest third-party systems and services
  • Required high-security and improved website performance

Business Solutions

  • Resolved an all compile-time issues in the codebase
  • Fixed the Server Startup Issue
  • Performed rigorous testing, including Unit testing, QA testing, and UAT testing
  • Rectified and identified bugs
cs upgrading-sap-commerce-from-1905-to-2211

Key Outcomes

  • Reduced
     Customization
  • Lowered
    Costs
  • Improved
    Site Performance
  • Enhancements
    In Backoffice, Promotions and Rule Engine

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Upgrading SAP Commerce from 1905 to 2211 for an Aviation Company


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