Industry

Wholesale Plumbing

Technology

SAP Commerce

Location

New Zealand

About the Client

The client is New Zealand’s leading plumbing equipment supplier and a wholly owned subsidiary of Fletcher Building Limited. It delivers a comprehensive variety of plumbing products and services for trade and has 70 branches nationwide. The client needed a new B2B eCommerce portal for trade customers.

Business Challenges

Existing website deployed old technology
Lacked a B2B capability in the eCommerce portal to engage trade customers
Needed to implement a high-definition UI experience

Business Solution

Designed a UI solution with advanced capabilities for Mico using Spartacus
Created custom quotes and estimates for job adding product & labour costs
Integrated Bloomreach Search and Bloomreach UI pixel
Single-page solution for checkout flow with customized delivery and click-and-collect option
View invoices and statements from JDE

Key Outcomes

Increased

Order Volume

Enabled Real-time

Visibility into Transaction Status

Boosted Conversion

Rates and Revenue

Augmented

Responsiveness

Related Case Study

Case Study
SAP Case Study
Case Study
BigCommerce CS Thumbnail
Case Study
SAP Case Study

By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.