CMDB for ServiceNow enthusiasts keen on learning ServiceNow CMDB
Learn how to use ServiceNow CMDB to build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization.
Course Topics
- Understand the basic administration skills needed to support ServiceNow CMDB configurations
- Administer ServiceNow
- Data model
- Implementation Best Practice
- Features & Benefits
- CI Class Manager
- Identification And Reconciliation Rule
- Discovery and Normalization
- Reporting & Dashboards
Audience:
- IT Asset Manager
- Software Asset Manager
- ServiceNow Architects
Course logistics:
This instructor-led course allows you to learn from Royal Cyber’s ServiceNow Center of Excellence Team.
Course Schedule
For details, contact training@royalcyber.com
Course Prerequisites
- Any PC, you will need a browser (IE, Firefox, or Chrome) that is compatible to access a web-conferencing portal (no plug-ins or Active-x controls are necessary)
- General familiarity with industry terminology, acronyms, and initialisms