Hardware Asset Management Fundamentals for ServiceNow enthusiasts keen on learning HAM
Learn how to use ServiceNow HAM and get familiarized with techniques and best practices for creating and managing hardware assets and consumables throughout their lifecycle.
Course Topics
- Overview & Introduction
- Hardware Asset Management Basics
- Process Architecture
- Inventory, track, and report on assets and Recommended Practices
- Hardware Asset Lifecycle
- Process Flow
- Features & Benefits
- Best Practices
- Hardware Models
- Importing Assets & Records
- Customization
- Managing your IT Asset Inventory
- Reporting & Dashboards
Audience:
- IT Asset Manager
- Hardware Asset Manager
- ServiceNow Architects
Course logistics:
This instructor-led course allows you to learn from Royal Cyber’s ServiceNow Center of Excellence Team.
Course Schedule
For details, contact training@royalcyber.com
Course Prerequisites
- Any PC, you will need a browser (IE, Firefox, or Chrome) that is compatible to access a web-conferencing portal (no plug-ins or Active-x controls are necessary)
- General familiarity with industry terminology, acronyms, and initialisms