Harness the Power of ServiceNow In Your Palm
Written by Harini Krish
Lead Technical Content Writer
Explore the Capabilities of Mobile App Notifications in ServiceNow. ServiceNow has developed native mobile apps to boost the productivity of the users by providing great mobile native features support. These native apps have almost everything that is required you to perform all the activities and get your work done.
ServiceNow Provides Three Mobile Apps
- ServiceNow Onboarding - ServiceNow Onboarding app empowers new employees to complete their to-dos, ask questions related to onboarding, and enable or disable notifications. Users can also chat with the respective HR for any questions and queries. Without this app, it takes a lot of time to get connected with the HR or with the candidate, and data is scattered all over the place.
- Now Mobile - Enable your employees to submit incidents and requests, manage tasks, and access company resources from anywhere using the Now Mobile app. These are designed for the employees of the organization. One stop app for most of the common task across IT, HR, facilities, finance and legal.
- ServiceNow Agent - These are designed especially for the ITSM team. Users can update records, coordinate with co-workers, track your location, and work without an internet connection.
All these three apps are targeted for specific audiences. These apps are designed as native mobile apps so they can utilize the core features of Mobile devices. One of the very important features of the mobile device is Push Notifications. This makes it possible to actively connect and involve the user with the portal activities. These notifications can be used in many important use cases; here is one that the world is fighting for.
Lots of time, it's important to keep the HR department updated with the most important things that are happening within the organization. Consider the situation where you want to keep track of anyone who is reporting any health issue, and you should take immediate action. Checking each incident and email may not be that helpful always, but using ServiceNow Mobile App, users can get mobile notifications only for the most important activities or incidents and take action. Use can add comments or forward the information to teams to take specific actions.
Royal Cyber ServiceNow experts can help you onboard the app which will set a new standard for mobile experiences in your enterprise. For step by step guide to configure the mobile notifications, you can click here. Also, for more information, you can email us at info@royalcyber.com or visit www.royalcyber.com
