Industry
Hospitality
Solution
ServiceNow
Location
USA
About the Client
The client is a national network of steakhouses with a focus on Texan and Southwestern-style steaks. The company had 627 domestic locations in 49 states and 29 abroad in 10 nations as of August 2021. They wanted to update their CMDB and process of data creation and storage.
Business Challenges
Business Solution
Key Outcomes
40%
Increase in ROI
30%
Increase in Issue Management
20%
Decrease in Incorrect Entries